This Privacy Policy explains how Clarity Ledger Accounting and Advisory (“Clarity Ledger,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you interact with us through our website, use our services, or communicate with us. We are committed to protecting your privacy and handling your personal data in an open and transparent manner.
1. Information We Collect
We collect information necessary to provide our accounting, tax, and advisory services, manage our business operations, and meet legal and regulatory requirements in the UAE.
A. Information You Provide Directly
This includes personal and business information you give us when you:
- Engage us for accounting, VAT, Corporate Tax, or payroll services.
- Contact us for a consultation or inquiry.
- Subscribe to our newsletters or updates.
- Complete forms on our website (e.g., contact form, consultation request).
- Interact with us via phone, email, or WhatsApp.
Categories of Data Collected:
- Personal Identification Data: Name, job title, email address, phone number, and physical address.
- Business Identification Data: Company name, trade license details, VAT/TRN numbers, tax residency information, and legal structure.
- Financial Data: Bank account details, transaction records, payroll information, and other financial documents required for service provision.
B. Information Collected Automatically
When you visit our website (clarityledgerae.com), we may automatically collect certain information:
- Technical Data: IP address, browser type, operating system, device information.
- Usage Data: Pages viewed, time spent on the site, referral source, and clicks.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze website traffic.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and manage the accounting, bookkeeping, tax compliance (VAT & Corporate Tax), payroll, and advisory services you have engaged us for.
- Communication: To respond to your inquiries, schedule consultations, and send important service updates or compliance alerts.
- Legal & Regulatory Compliance: To fulfill our obligations under UAE laws, including anti-money laundering (AML) regulations, tax reporting requirements, and professional standards.
- Internal Operations: For billing, debt recovery, and managing our client relationship.
- Marketing (with Consent): To send you information about new services, industry insights, or events, where we have your explicit consent or a legitimate interest.
- Website Improvement: To monitor and analyze website usage to improve functionality and user experience.
3. Disclosure and Sharing of Your Information
We do not sell your personal or business information. We only share your data as necessary to provide our services, comply with the law, or protect our rights.
- Service Providers: We may share data with trusted third parties who perform services on our behalf, such as IT hosting, cloud providers, and data analytics. These parties are contractually obligated to maintain confidentiality and only use the data for the specified purposes.
- Regulatory & Government Authorities: We will disclose information when legally required to do so, such as in response to a court order, government inquiry, or to comply with UAE Federal Tax Authority (FTA) or other regulatory bodies.
- Professional Advisers: We may share data with our own professional advisers (e.g., lawyers, auditors) to obtain advice or protect our legal interests.
4. Data Security and Protection
We implement robust technical and organizational measures designed to protect your personal and business data from unauthorized access, loss, misuse, or alteration. These measures include:
- Secure data storage facilities located within or compliant with UAE data protection standards.
- Encryption of sensitive data both in transit and at rest.
- Restricted access to client files and systems based on job necessity.
- Regular security assessments and employee training on data privacy.
5. Your Rights (Data Subject Rights)
As a data subject, you have certain rights concerning your personal information, subject to applicable UAE law. These may include the right to:
- Access: Request copies of the personal data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data we hold about you.
- Objection/Restriction: Object to or request the restriction of processing your personal data for certain purposes.
- Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data (this will not affect the lawfulness of processing before the withdrawal).
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
6. Retention of Information
We will retain your personal and business data only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements as mandated by UAE legislation (e.g., accounting records must be kept for a minimum of 5-7 years).
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the “Effective Date” at the top of the page.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:
Clarity Ledger Accounting and Advisory
- Email: info@clarityledgerae.com
- Phone: +971 50 803 3108
- Address: Dubai, UAE